29 July 2016

Microsoft Dynamics AXPATA Support Plan

Service Plans

LAST MODIFIED SATURDAY, APRIL 2, 2016
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​​Microsoft stands by its customers at every stage of their lifecycle.

Your Microsoft Dynamics service plan is critical to your success – it gives you access to new version rights, updates, support resources, e-learning and much more. All of these benefits combined, help your organization maximize the value of your Microsoft Dynamics solution.​

​Service and Support Plan Options

Microsoft Dynamics Service Plans for On-Premise

Enhancement Plan Datasheet

Advantage Plan Datasheet

Advantage Plus Plan Datasheet

Service and Support Plan Comparison

Customer Benefits Quick Start Guide

Service Plan Value Presentation – Customer Ready ​

*For availability of each of the service offerings by product, please click here. ​​

​Microsoft Volume Licensing Software Assurance

Microsoft Software Assurance

Microsoft Dynamics Cloud Services Support

Subscription Support​

Enhanced Support

Professional Direct Support

Microsoft Dynamics Cloud Support Comparison Matrix

Premium Support Benefits Quick Start Guide

​Microsoft Dynamics Cloud Support Services - Customer Version​​

​Microsoft Services Premier Support

​​Premier Support ​​​

Additional Resources

​​Microsoft Dynamics Service Plan Policies​
​Renewal or Re-enrollment Calculator​​​​
News and Events

Microsoft Dynamics AX 2009 Mainstream Support Extended​

Learn How Other Customers Benefit

hummel International
Under the Business Ready Enhancement Plan for Microsoft Dynamics, hummel International can upgrade and enhance the solution whenever Microsoft releases new versions, fixes, or service packs, without incurring additional expenses.

Bianco Footwear
The company decided to maintain the value of its technology investment by signing up for the Business Ready Enhancement Plan for Microsoft Dynamics.

Bradshaw Group
Distributor Uses Business Ready Enhancement Plan to Increase Solution Benefits. The Bradshaw Group also signed up for the Business Ready Enhancement Plan for Microsoft Dynamics and accesses CustomerSource to help employees become proficient in working with the solution.

ShoreMaster
ShoreMaster draws heavily on CustomerSource, to which it gained access through the Business Ready Enhancement Plan for Microsoft Dynamics. CustomerSource helps ShoreMaster train employees by using the solution with great effectiveness and, in doing so, fine-tune Microsoft Dynamics AX closely to the company's changing business environment.

​National Technical Systems​​
CustomerSource, which is available through the company's participation in the Business Ready Enhancement Plan for Microsoft Dynamics, saves significant development costs and serves as an important employee enablement tool.​​​

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